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SSL Connection Not Established In Core FTP
8x8 Support

SSL Connection Not Established In Core FTP


VCC Admin getting "SSL Connection Not Established" when attempting to connect to Core FTP

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Applies To

VCC admin downloading VCC Call Recordings via Core FTP.


Set the outbound ports on the firewall with the IP address of 8x8's FTP server (
- TCP: 21 (FTP)
- TCP: 30000-30999


Internal network not configured correctly for FTP connection.

Additional Information

Confirm you have installed the most recent version of Core FTP.

Can also refer to VCC Technical Documents:

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