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How to View Internal ID for Users in Configuration Manager
8x8 Support

How to View Internal ID for Users in Configuration Manager

Objective

How to view the Internal ID in the Agent page.

Applies To

  • Virtual Contact Center
  • Configuration Manager
  • User ID

Procedure

  1. Login to VCC Configuration Manager.
  2. Go to Agents.
  3. Right-click the column header.
  4. Select Columns from the drop-down.
    clipboard_e89cfd165cfd8c35ab0a90becd47acef3.png
  5. Select Internal Id.