You have VCC configured to use the VCC CRM, and an email channel.
A case is created from an inbound email, and there are several Follow-up interactions.
When you attempt to open one of the Follow-up interactions (like .4, .5, .6, etc), the page hangs and the browser gives a message: Firefox: "A web page is slowing down your browser. What would you like to do?" Chrome "...page is unresponsive..."
If you wait long enough (a few minutes or more), the page eventually opens.
- Virtual Contact Center with VCC CRM, and email channel.
Wait for the page to display.
There is a large CSS file associated with the interaction that is taking long to process.
If the page does not open after several minutes, please create a case with 8x8 Technical Support