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Log Into VCC Business Intelligence
8x8 Support

Log Into VCC Business Intelligence

Objective

To log Into VCC Business Intelligence.

Applies To

  • Virtual Contact Center Analytics
  • Business Intelligence

Procedure

  1. Log into VCC Agent GUI with your login credential.
  2. Click on the Applications icon.
  3. Select Business Intelligence icon.
    VCC_Analytics.JPG
  4. This will launch VCC Analytics utilizing your VCC Agent GUI credentials.

Additional Information

See Virtual Contact Center Analytics for information about the new VCC 8x8 Analytics.