Log Into VCC Business Intelligence
Objective
To log Into VCC Business Intelligence.
Applies To
- Virtual Contact Center Analytics
- Business Intelligence
Procedure
- Log into VCC Agent GUI with your login credential.
- Click on the Applications icon.
- Select Business Intelligence icon.
- This will launch VCC Analytics utilizing your VCC Agent GUI credentials.
Additional Information
See Virtual Contact Center Analytics for information about the new VCC 8x8 Analytics.