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Log Into VCC Business Intelligence
8x8 Support

Log Into VCC Business Intelligence


To log Into VCC Business Intelligence.

Applies To

  • Virtual Contact Center Analytics
  • Business Intelligence


  1. Log into VCC Agent GUI with your login credential.
  2. Click on the Applications icon.
  3. Select Business Intelligence icon.
  4. This will launch VCC Analytics utilizing your VCC Agent GUI credentials.

Additional Information

See Virtual Contact Center Analytics for information about the new VCC 8x8 Analytics.