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Log Into VCC Business Intelligence
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Log Into VCC Business Intelligence


To log Into VCC Business Intelligence.

Applies To

  • Virtual Contact Center Analytics
  • Business Intelligence


  1. Log into VCC Agent GUI with your login credential.
  2. Click on the Applications icon.
  3. Select Business Intelligence icon.
  4. This will launch VCC Analytics utilizing your VCC Agent GUI credentials.

Additional Information

See VCC Business Intelligence Analytics Guide for more information on Business Intelligence Analytics.