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Unable to Change Agent Password in Virtual Contact Center
8x8 Support

Unable to Change Agent Password in Virtual Contact Center

Symptom

You are unable to change your password as an agent using Virtual Contact Center.

Applies To

  • Virtual Contact Center
  • Agent Password

Resolution

Contact your IT department or system administrator to ask what the password setting requirements are for your organization.

Cause

Your organization has set specific password requirements that were not met in attempting to reset the password.

Additional Information

For more information on setting password requirements as a Virtual Contact Center administrator, see our web guide on Configuring Password Policies.

 

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