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VCC Analytics Dashboard Auto-Sync
8x8 Support

VCC Analytics Dashboard Auto-Sync

Objective

Display the most up-to-date information on created Dashboard widgets within Virtual Contact Center Analytics. Information on VCC Analytics can be found here.

Applies To

Procedure

  1. Log in to your Analytics Dashboard
  2. Edit a created Dashboard Widget by selecting a Dashboard first
  3. Press the pencil icon to edit
  4. Click on the drop down for Agents
  5. Turn on Sync agents automatically

sync2.png

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