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Call Out Failed When Attempting to Join Virtual Meeting Using Phone for Audio
8x8 Support

Call Out Failed When Attempting to Join Virtual Meeting Using Phone for Audio

Symptom

Attempt to join a virtual meeting using the phone as an audio option and getting call failed message.

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Applies To

  • Virtual Office Desktop 6.2 and below 

Resolution

Make sure audio call back to external numbers is enabled.

call_failed2.png

Cause

If the setting is set to disable, participants can only join by dialing into the specified phone number in the virtual meeting invitation notification message.