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How to Download Call Detail Record from Virtual Office Analytics
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How to Download Call Detail Record from Virtual Office Analytics

Objective

To download the call detail record in Excel or CSV format via Virtual Office Analytics.

Applies To

  • Virtual Office Analytics

Procedure

  1. Log in to Virtual Office.
  2. Click Call Detail Records.
    clipboard_eab88ac20a1ef6ea7acd48fc45c12bd1b.png
  3. Click on clipboard_ed0ce96e745023b7caa6f75f128686ec4.png at the bottom of the page.
  4. Select the File Format either CSV or Excel.
    CDR -2.png