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How to Download Call Detail Record in Analytics for 8x8 Work

Objective

To download the call detail record in Excel or CSV format via Analytics for 8x8 Work.

Applies To

  • Analytics for 8x8 Work

Procedure

  1. Log in to Analytics for 8x8 Work.
  2. Click Call Report Call Detail Records.
  3. Click Download.
  4. Select the File Format either CSV or Excel.
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