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How to Identify Which 8x8 Data Centre Was Used for Calls
8x8 Support

How to Identify Which 8x8 Data Centre Was Used for Calls

Question

Where can I find out which 8x8 Data Centre has been used for calls on Virtual Office Analytics?

Applies To

  • Virtual Office Analytics

Answer

  1. Log in to Voice Analytics
  2. Go to Call Quality Detail report.
  3. Find the information on Route Location and RouteIP column.

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