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How to filter calls by department in Virtual Office Analytics
8x8 Support

How to filter calls by department in Virtual Office Analytics

Objective

How to filter calls by department in Virtual Office Analytics

Applies To

Virtual Office Analytics

Procedure

  1. Log in to your Virtual Office analytics through your sso.8x8.com dashboard.
  2. Go to 'Extension Summary' under 'Call Report'. You will see the below table.clipboard_e57ac66ba4d5a0b19b5281a12fe2d076b.png
  3. Here you can see calls by extension and department.