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How to use the Virtual Office for Outlook Click to Call Plugin
8x8 Support

How to use the Virtual Office for Outlook Click to Call Plugin

Objective

This guide will briefly show you the basic features and use of the Virtual Office for Outlook Click to Call Plugin.

Please note:

Applies To

Microsoft Outlook, Virtual Office for Outlook Click to Call Plugin, 8x8 Virtual Office Desktop version 6

Procedure

There are three basic ways to initiate a call from Microsoft Outlook using this plugin.

Once you click to make your call, Virtual Office Desktop will respond according the settings you've applied to it.

Click on a phone number in an email

  • Calls can be initiated by clicking on phone numbers in an opened email, or from the Outlook reading pane.

Outlook_ClickToCall_Email.jpg

Call from the sender context menu in email

  • Right-click on the email sender's name to open the context menu, and select Call with 8x8.
  • This requires that the sender already be listed in your Contacts, and that a phone number is assigned in that contact.

Outlook_ClickToCall_Sender_Context.jpg

Call from the context menu in People (Contacts)

  • In Outlook People, right-click on a contact name to open the context menu, and select Call with 8x8.
  • Note that if the phone number appears to the right of the contact list, it will not be clickable.

Outlook_ClickToCall_Contact.jpg

Download the Plugin

Click the following link to open the download page for this plugin.