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Unable to Install 8x8 Microsoft Integration
8x8 Support

Unable to Install 8x8 Microsoft Integration

Symptom

You are unable to install the 8x8 Microsoft Integration plugin when running VOD 6.0.

Applies To

  • Virtual Office Desktop v 6.0
  • 8x8 Microsoft Integration

Resolution

Download and install the latest version of the plugin.

If you want to install the Click-to-Call integration, click here.

Cause

The older 8x8 Microsoft Integration plugin is not compatible with VOD v 6.0.

Additional Information

Compatibility Matrix for Outlook Virtual Office Meetings Plugin

Outlook VO Meeting Version Virtual Office Desktop Version
6.0 6.x
6.0 All supported versions of 5.x
5.0.10 All supported versions of 5.x

Compatibility Matrix for Outlook Click-to-Call Plugin

Outlook Click-to-Call Plugin Version Virtual Office Desktop Version
1.0 6.x
1.0 All supported versions of 5.x
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