Skip to main content

 

 
8x8 Support

How to Report a Problem in the 8x8 Work for Salesforce Integration

Objective

This brief guide explains how to report minor issues with the 8x8 Work for Salesforce communication panel.

Important-Icon.png

For immediate assistance with any issue, please contact 8x8 Support directly through normal Support channels.

This short procedure creates a diagnostic report for our engineering team which may not be immediately actionable, and you will not receive a response to the filed report.

Applies To

  • 8x8 Work for Salesforce Integration v3.x

Procedure

To report a problem:

  1. While logged into the 8x8 Work for Salesforce communication panel, click the Settings gear icon clipboard_edc646ebdf0e78bd69dd757682d3fdc66.png.
  2. Click Report a Problem.
  3. In the report form, enter a concise description of the problem you experienced.
  4. Click File Report to complete the process.

clipboard_ecaa61ed0b1b381064abbe3a053271048.png   clipboard_e0ae1552bec22094160496be3001d5847.png   clipboard_e9fed34a5491ba7966d6602e70c5aa236.png