As of May 30, 2019, 8x8 has released a new Salesforce integration for Virtual Office, which operates on a new service platform from previous versions.
Currently the v3.1 integration has limited functionality compared to v2.8.
If desired, the full v2.8 installation instructions can be found here:
This documentation is intended for Salesforce admins and agents who use version 3.1 of 8x8 Virtual Office integration with Salesforce.
Online documentation for installation, configuration, and use of the v3.1 integration can be found here: