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8x8 Virtual Office Desktop, Meetings, and Webcam Security
8x8 Support

8x8 Virtual Office Desktop, Meetings, and Webcam Security

Question

Will my computer's camera be vulnerable to security issues if I use Virtual Office Desktop and 8x8 Meetings?

Applies To

  • Virtual Office Desktop
  • 8x8 Meetings

Answer

No, extensive testing has uncovered no exploitable vulnerabilities when using 8x8 Virtual Office Desktop or the 8x8 Meetings service. Security remains a top priority, and 8x8 maintains strong, agile, and highly productive external tester relationships to ensure the safety and privacy of our products and users.

Additional Information

In March 2019, a security researcher identified and reported a vulnerability impacting a competitor's popular video conferencing product. This flaw potentially allows malicious websites to enable the camera on any Mac system with the web conferencing product installed.

Within hours of learning of it, the 8x8 security and product teams began analyzing the exploit and potential risk to our meeting applications to ensure we don't have similar issues. After review, 8x8 has confirmed it does not have the same vulnerabilities as those reported for this competitor in our commercial video conferencing products.