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How do I turn off lock-screen notifications for Virtual Office Desktop?
8x8 Support

How do I turn off lock-screen notifications for Virtual Office Desktop?

Objective

To turn off notifications on lock-screen for Windows and Mac machines.

Important! Changes made will affect ALL applications, not just Virtual Office Desktop.

Applies To

  • Virtual Office Desktop
  • Notifications
  • Windows 10
  • Mac

Procedure

Windows

  1. Click Start and select Settings (or Windows+I).
  2. Select System.
    2019-03-26_11-45-34.png
  3. Click Notifications & actions tab, on the left hand side.
  4. Under Notifications, click Show notifications on lock screen toggle On or Off.
    2019-03-26_11-48-09.png

Mac

  1. Click Apple Icon.
  2. Select System Preferences.
  3. Click Notifications settings panel.
  4. Select 8x8 - Virtual Office.
  5. Uncheck the box next to Show notifications on lock screen or toggle Show notification preview to when unlocked.
    Screen Shot 2019-08-22 at 9.23.55 PM.pngScreen Shot 2019-08-22 at 9.24.15 PM.png

Additional Information 

If only Show notification preview is set to when unlocked, lock screen notifications will still appear but not show content of the message. 

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