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8x8 Support

How to Call Using Preferred Devices in 8x8 Work for Desktop

Objective

How to add a new device to make an outbound call within Work for Desktop.

Applies To

  • Work for Desktop
  • Call Using

Procedure

  1. Open Work for Desktop
  2. Click Call Using.
  3. Click + Add phone number.
  4. Add the phone number and description of the new device.
    Call_Using_External.png
    The new device should be an option that can be selected when making outbound calls in Call Using.
  5. Click Save.
  6. Back on the Call using menu, click to select the newly added device as your outbound calling option.
Caution-Icon.png

Note: This external setting is limited to outbound calling only. Inbound calls will not ring the external device.

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