Transfer a live call to an specific extension's voicemail box from VOD.
- Virtual Office Desktop and Physical Phone.
[For Virtual Office Desktop.]
accept the call
Click the 3 dots or Ellipses icon on the call page in VOD
- Click Transfer Button
- Enter desired extension
- Hover mouse pointer to the right endside of the extension's information then Click the Voicemail Icon on the choosen extension.
Call will be transfer to the desired extension's voicemailbox after clicking voicemail Icon.
1. accept the call
2. Press the MORE softkey button until you see "xfrVM" then seclect it.
3. Enter desired extension followed by the # key
4. Wait for the IVR to confirm your transfer.
Call will be transfer to the desired extension's voicemailbox.
[Optional: No Option on Virttual Office Mobile...