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8x8 Support

How to Configure Zero-Dial-Out from Voicemail

Objective

Configuring the option to press zero to dial out to another number when a caller reaches your voicemail.

Applies To

  • Work for Desktop
  • Editions Users
  • X Series Users

Procedure

  1. Log in to Work for Desktop.
  2. Go to Settings > Account Settings.
  3. Open the Voicemail Settings section.
  4. Under Custom 0 Dial Out, click the toggle.
    Zero Dial Out Config Manager VOD.jpg
  5. Enter the number you want the caller to be directed to when they dial out from your voicemail.
  6. Click Save.
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