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Virtual Office Desktop Not Displaying
8x8 Support

Virtual Office Desktop Not Displaying

Symptom

Virtual Office Desktop is working in the background but not displaying on the screen.

Applies To

  • Virtual Office Desktop 6.0 +
  • Windows Operating System

Resolution

  1. Open Windows Task Manager.
  2. Click 8x8 - Virtual Office.
  3. Right-click and select End task.
    session end.PNG
  4. Relaunch the app. 

Cause

If multiple monitors are being used, Virtual Office Desktop could be on a different monitor but have since disconnected with that monitor.