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Blank Screen When Opening Virtual Office Mobile on iPhone
8x8 Support

Blank Screen When Opening Virtual Office Mobile on iPhone

Symptom

When opening Virtual office on IOS screen is blank, with no space to enter your login credentials.

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Applies To

  • VOM (IOS)

Resolution

  1. Open Setting application your phone.

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  1. Scroll the Settings page down to Safari

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  1. Scroll to the bottom of the page and select Advanced tab on Safari

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  1. Slide the JavaScript setting control to the right to enable it

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Cause

JavaScript is disabled on Safari.

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