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8x8 Support

Unable to Login Due to Blank Login Screen in 8x8 Work for Mobile

Symptom

Unable to login due to a blank login screen for 8x8 Work Mobile iOS.

Applies To

  • 8x8 Work Mobile for iOS

Resolution

  1. Open Settings.
  2. Tap Safari.
  3. Tap Advanced.
  4. Toggle Javascript.
  5. Reload the 8x8 Work Mobile app. 

Cause

JavaScript was disabled on Safari.

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