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Call Failed and Unable to Connect to Vitual Office Service Error
8x8 Support

Call Failed and Unable to Connect to Vitual Office Service Error

Symptom

The error message displayed on Virtual Office Mobile (VOM) says "Call failed" and flashes the following error also, "Unable to connect to Virtual Office service".

The call button on the dial pad will also be grey.

Applies To

  • Virtual Office Mobile

Resolution

Contact 8x8 Support for assistance in resolving this issue.

Cause

The profile in use may be stuck in a call or a meeting.

 

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