Skip to main content
How to submit feedback in Virtual Office Mobile
8x8 Support

How to submit feedback in Virtual Office Mobile

Objective

How to submit feedback or report a bug in Virtual Office Mobile

Applies To

  • Virtual Office Mobile

Procedure

To send feedback via Help:

  1. From the main menu, tap clipboard_ecbdf17badaafe6e188157895a6b1f19e.png  to open the main menu > tap on Feedback
  2. In the following screen, add your notes describing the issue. The log file is automatically attached.
  3. Tap Submit.

To send feedback via shake:

  1. Make sure this feature is enabled by going to Settings > Advanced > Shake to Submit Feedback.
  2. Shake your device while in the app.
  3. At the prompt, tap Send Feedback.
  4. The Feedback screen pops up. You can include optional feedback or an issue description.
    Tap Submit when you are finished.
    Your feedback, debug log, and a screenshot are sent to 8x8.