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Issues with Answering Inbound Calls on Older iOS App
8x8 Support

Issues with Answering Inbound Calls on Older iOS App

Symptom

On older versions of the Virtual Office Mobile application (prior to v 8.1.4), iOS users will find that they are not able to answer incoming calls. The App rings once and then stops.

Applies To

  • Virtual Office Mobile (prior to v 8.1.4)
  • iOS

Resolution

Uninstall the older version that's in use and install v 8.1.4+ (downloading from the App Store should provide you with the latest version).