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Why can't i make the members of my Call Queue ring at the same time?
8x8 Support

Why can't i make the members of my Call Queue ring at the same time?

Question

Why can't i make the members of my Call Queue ring at the same time?

Applies To

  • Virtual Office Account Manager
  • Virtual Office Configuration Manager

Answer

This is by design. Calls are distributed in the order it was received.

Additional Information

If you need members to ring simultaneously you may create a Ring group instead.

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