Skip to main content
How to Enable or Disable Call Recording Announcement in Account Manager
8x8 Support

How to Enable or Disable Call Recording Announcement in Account Manager

Objective

To turn Call Recording announcements on, or off, in Virtual Office Account Manager.

Applies To

  • Account Manager
  • Virtual Office Pro
  • Call Recordings
  • Extensions

Procedure

Single Extensions

  1. Login to the Account Manager.
  2. Click on Phone System.Phone.png
  3. Select View All Extensions.
  4. Click on Edit to make changes for the desired Extension.
  5. Click on Virtual Office Pro Information.ph3.png
  6. To Play or stop call recording announcement to both parties check the desired box.

Multiple Extensions

  1. Click on Phone System.
  2. Select Call Recording on left hand side menu.
    ph4.png
  3.  To Play or stop call recording announcement to both parties check the desired box.
    ph5.png
  • Was this article helpful?