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Logging In To Virtual Extensions
8x8 Support

Logging In To Virtual Extensions

Objective

Logging in to a Virtual Extension.

Applies To

  • Account Manager Users
  • Virtual Extensions

Procedure

  1. Open any supported browser, go to the following URL: https://sso.8x8.com/sso/login.
  2. Log in with Virtual Extension's credentials (username and password).
  3. Select Virtual Office Online.
    Screenshot_192.png
  4. If prompted to "Get Flash" click to allow Flash to run on the browser.
  5. Select the Virtual Extension to log in to.
    Screenshot_193.png
  6. If prompted to allow access to mic and speaker you may select "Block." Note: Virtual Extensions cannot make or receive calls. VE functions as VM destination, call block management and call redirect management.
  7. Select "I agree" to the EULA.
    clipboard_ede9857f68782e7c8d5d9b57428d93f5d.png
  8. Once logged in, go to Settings to configure your VE services. (Although other icons are visible they are not functional in VE.)
    clipboard_e76ec1cc245d295d17b9ff4a5e8cb4d34.png

Additional Information

For configuring VE go to How to Configure a Virtual Extension.

Note: Virtual Office Desktop (VOD) and Virtual Office Mobile (VOM) will not support logging into Virtual Extensions.

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