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How to Reset Extension for Account Manager Extensions
8x8 Support

How to Reset Extension for Account Manager Extensions

Objective

Reset extension for Account Manager extensions.

Applies To

  • Account Manager
  • Extension

Procedure

  1. Go to Phone System in the top navigation bar.
    phone.JPG
  2. Click View All Extensions.
    view.JPG
  3. Click Edit next to the extension you want to edit.
  4. In the Extension Information pane, click Reset Extension.
  5. Accept the confirmation prompt to reset the extension.

Additional Information

You can select an individual extension to reset to its default settings. This does not delete or clear the user profile and extension, but only resets settings such as ONA rules, forwarding rules, voicemail greetings, messages, password, and so on.

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