I am not receiving email notifications when an E-Fax comes in.
- Virtual Office Desktop
- Account Manager
- Log into Virtual Office Desktop.
- Click on the three dots(Fax, settings & more).
- Click on Settings > Account settings. The "Advanced Settings" window will pop- up and may take several seconds to populate
- In My Services, go to Internet Fax.
- Toggle the Notify me by email when I receive a fax setting.
- Click Save.
- Go to your inbox and check email filters to allow firstname.lastname@example.org.
E-fax email notifications were turned off and/or email@example.com was not on the safe mailing address list.