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BLF Keys Show Crosses on Working Extensions
8x8 Support

BLF Keys Show Crosses on Working Extensions

Symptom

BLF keys shows crosses for the extension, whereas extension is in working condition.

clipboard_e6e34dce421fd43a4c24a6383b3dff473.png

 

Applies To

  • Line key configuration
  • Account Manager

Resolution

  1. Log into Account Manager.
  2. Click on Phone system and select Line key Configuration.
    clipboard_ea7209727277c67f534af1ebaa2cd8739.png
  3. Select the Configure Line Keys for the extension in question.
    clipboard_ef9e2bceda9215d1ff32f49bbf269cadd.png
  4. Click Confirm on the dialog box.
    clipboard_ee373b568701ebd5771f38ec137fddb7d.png
  5. Click Save and push the configuration on the phone.
    clipboard_e187d2e5ba53863e9d799be43bbf34b9c.png
  6. Reboot the phone.