Skip to main content
Switchboard user list does not load
8x8 Support

Switchboard user list does not load

Symptom

After logging in to Switchboard, the right side of the page remains blank.

blank_switchboard.png

Applies To

Switchboard Pro

Resolution

Clearing your browser's cache and cookies may remove saved login information. Be sure to take note of any stored usernames and passwords in case they are cleared. 

Clear browser cache and cookies then close and re-launch your browser.

Cause

Cached objects are preventing the page from loading completely.

Additional Information

Launching Switchboard from the 8x8 Application Panel (instead of using a direct bookmark) can help avoid this behavior.

  • Was this article helpful?