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Removing or Adjusting the Call Recording Announcement in Configuration Manager
8x8 Support

Removing or Adjusting the Call Recording Announcement in Configuration Manager

Objective

Adjusting the call recording announcement playing within Virtual Office Configuration Manager. 

Applies To

  • Virtual Office Configuration Manager
  • Call Recordings

Procedure

  1. Log in to Configuration Manager
  2. Click Users.
  3. Find the required user by either scrolling or searching their name/extension in the search box in the top right. 
  4. Click Edit (pencil icon).
  5. Select Call Recording Settings.
    Screen Shot 2019-09-05 at 10.51.38 AM.png
  6. Under Recording announcement  select one of the following:
    • Neither
    • Me/User
    • Remote Party
    • Both Parties 
  7. Save the changes at the bottom of the screen before exiting.
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