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How can I tell if I have available number licenses in the Configuration Manager
8x8 Support

How can I tell if I have available number licenses in the Configuration Manager

Objective

How to determine if all the number licenses have been used.

Applies To

  • Configuration Manager

Procedure

  1. Find out how many number licenses you have
    1. Sign in to the Configuration Manager
    2. Click on "Licenses"
    3. Add up the Quantity of "DID" and "number" licenses
                         NumberLicenses.png
  2. Find out how many numbers you have claimed
    1. From "Home" in the Configuration Manager
    2. Click on "Phone Numbers"
    3. Make sure "All" is selected for each Filter
    4. Note the number of results shown
      • If you have more than 100 numbers claimed, only the first 100 will be shown. Scrolling down to the bottom of the list will load more numbers
        TotalPhoneNumbers.png
  3. If the results from Step 1 are equal to the results of Step 2, then all number licenses have been used.

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