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How to Use Phone Number as the Caller ID
8x8 Support

How to Use Phone Number as the Caller ID

Objective

To use a phone number as the Caller ID.

Applies To

  • Configuration Manager
  • Phone Numbers
  • Caller ID

Procedure

  1. Login to the Configuration Manager.
  2. From Home Page, click Phone Numbers.
  3. Click More Options, then click on "use as shared caller ID".
    phone Number 3.png
  4. It will pop up a window to modify the name of caller ID, click save when done.
    phone Number 4.png
  5. Back on home page > click Users > click Edit on any user you wish to use the shared caller ID and go to external caller ID.
  6. On the phone number click on the drop down arrow and select the phone number to use as the caller ID.