How to use phone number as the caller ID
- Configuration Manager Only
Login to the configuration manager at https://sso.8x8.com/
From Home Page> click on phone numbers
At the right side of the phone number wanted to set as caller ID,
click on more option or the (3) vertical dots, then click on "use as shared caller ID"
It will pop up a window to modify the name of caller ID, then save.
Back in home page, click on user, click edit on any user you wish to use the shared caller ID and go to external caller ID.
On the phone number click on the drop down arrow and select the phone number to use as the caller ID.
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