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How do I change the primary administrator's name in Virtual Office Configuration Manager?
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How do I change the primary administrator's name in Virtual Office Configuration Manager?

Note: Click here for instructions on changing the primary administrator's name in Account Manager, the legacy version of Virtual Office Configuration Manager.

Objective

To change the Primary Admins name in Configuration Manager.

If the primary administrator's name was misspelled on your initial account set-up, or if a new person has assumed the primary admin role, a secondary administrator can change the primary administrator's name in Virtual Office Configuration Manager. You can also log into Virtual Office Configuration Manager as the primary administrator and make changes directly to the account.

If the name change is part of an ownership transfer, please follow our guidelines for completing the transfer with our Billing Department.

Applies To

  • Configuration Manager
  • Admin Name Change

Procedure

  1. Log in to VO Configuration Manager.
  2. Click Users.
  3. Click Edit (pencil) to the right of the primary administrator's name.
  4. Select Edit
  5. Enter the new administrator's user details in the Basic Information section. 
  6. Click Save.