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Prompted to Open 8x8 Virtual Office When Using Web Dialer on Google Chrome
8x8 Support

Prompted to Open 8x8 Virtual Office When Using Web Dialer on Google Chrome

Symptom

When clicking on a phone number in Google Chrome, you receive a message that reads, "Open 8x8 - Virtual Office."

8x8_pop_up.png

Applies To

  • Google Chrome Version 77+
  • Virtual Office Desktop

Resolution

Click Open 8x8 - Virtual Office to begin the call in Virtual Office Desktop. 

Cause

This message appears due to a Google Chrome security update.