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Is there a session timeout for 8x8 VCC Configuration Manager?
8x8 Support

Is there a session timeout for 8x8 VCC Configuration Manager?

Question

Is there a session timeout for 8x8 VCC Configuration Manager?

Applies To

  • Configuration Manager
  • Virtual Contact Center
  • Timeout

Answer

Yes, due to security reasons, the default session timeout threshold for 8x8 VCC Configuration Manager, is set to 30 minutes.

After 30 minutes, the system will automatically disconnect the end_user from the 8x8 VCC Configuration Manager page.

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