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How to update a user's emergency E911 address to match validated site address?
8x8 Support

How to update a user's emergency E911 address to match validated site address?

Objective

What is the process to confirm that every user in this site has a validated E911 address? 

Applies To

Virtual Office Configuration Manager

Procedure

 

  1. Navigate or confirm you are on the Home screen.
  2. Select Users
  3. Find a user's extension and click Edit.
  4. Select or scroll down to Emergency address.
  5. In the drop-down menu, select the option: same as site address.

Additional Information

Optional: There is also an option to use the bulk upload (Home > Users > Bulk Upload) to update the E911 address via .csv template.