Inbound calls to your auto attendant fail. Pointing the number to a different destination allows the calls to complete.
Virtual Office Configuration Manager
- Verify the Auto Attendant is not configured to hang up.
- Click Edit over the selected schedule.
- Verify the edit schedule pop up only spins, but does not load the set schedule.
- If this occurs you will need to create a new schedule to resolve this issue.
- Make sure to set the open hours of each day manually. Do not leave it at default which is 9-5. You need to edit the time. If customer prefer to have 9-5, then change the time to any time(8am-8pm) and then change it back to 9-5. If not then you might get a ring and fast busy signal.
The schedule file has become corrupted.