After recording an Auto Attendant message, you are unable to save the file of the recording. You receive an error that reads, "Recorded audio file was not found. Try to record again."
- Auto Attendant Recording
- Configuration Manager
- Clear browser cache.
- Log in to Configuration Manager and record the greeting again.
Cached data on the page is preventing the new file from being saved.
You can also try logging in to Configuration Manager on a different browser to record the greeting.