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How to Setup Group Call Pickup on a Polycom VVX 150/201
8x8 Support

How to Setup Group Call Pickup on a Polycom VVX 150/201

Objective

To set up a group call pickup shortcut when there are only two side buttons available.

Applies To

  • Configuration Manager
  • Polycom VVX 150 & 201

Procedure

Make sure you have a Group Call Pickup created.

With adding the Group Call Pick-Up manually on the phone this will only act as a speed dial and will not give you a flashing indicator.
  1. Log in to Virtual Office Configuration Manager.
  2. Click Users.
  3. Select the User which you want to apply the procedure to.
  4. Edit User by selecting the pencil button.
  5. Scroll down to Voice Basic Settings.
  6. Select the Line Key Configuration.
  7. Remove the 2nd Line Extension.
  8. Select Save.
  9. Reboot the phone.
  10. On the left-hand side of the phone screen, hold the key below 1st Line Extension (2nd button).
  11. Add the below details as needed.
    • First Name: Group Call Pickup Name 
    • Last Name: (optional)
    • Number: *66[Group Call Pickup Extension]
  12. Select Save.
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