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How to Forward Calls from a Virtual Number to an External Number with a Ring Group
8x8 Support

How to Forward Calls from a Virtual Number to an External Number with a Ring Group

Objective

To set up forwarding a virtual number to an external number in a Ring Group. 

Applies To

  • Configuration Manager
  • Call Forwarding
  • Ring Group

Procedure

  1. Log in to Configuration Manager.
  2. Click Ring Groups.
  3. Click Edit (pencil icon).
  4. Navigate to Call Forwarding Rules.
  5. Next to Forward all calls click Edit (pencil icon). 
  6. Select Selected user or service.
  7. Enter the External Number.
  8. Select the number from the drop-down.
    Screen Shot 2019-11-21 at 11.07.48 AM.png
  9. Click Save.
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