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How to Configure a Static IP on a Cisco 8861 IP Phone
8x8 Support

How to Configure a Static IP on a Cisco 8861 IP Phone

Objective

To setup Static IP address settings for a Cisco IP Phone 8861 model using the web GUI or phone GUI. Switching a phone from DHCP to a static IP can be a useful way to address connectivity issues

Applies To

  • Cisco IP Phone 8861

Procedure

Configure Using the Web GUI

  1. Access the web utility (GUI). 
  2. Log in as Admin
  3. Click Voice System.
  4. Under IPv4 Settings select Static IP.
  5. Enter the IP address of the phone. 
  6. Enter the Gateway address.
  7. Enter the Subnet.
  8. Enter Primary DNS.
  9. Click Submit All Changes

The phone will apply the configuration settings and return to the web utility page after the update.

Configure Using the Phone GUI

  1. Press Settings
  2. Select Network Configuration
  3. Select IPv4 address settings.
  4. Select Static IP.
  5. Enter the IP address of the phone. 
  6. Enter the Gateway address.
  7. Enter the Subnet.
  8. Enter Primary DNS.
  9. Select Set

The GUI will display a message that configuration settings are being applied.