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How do I view Phone's MAC Address on the Physical Phone?
8x8 Support

How do I view Phone's MAC Address on the Physical Phone?

Objective

This document explains how to determine the MAC Address of different IP Phones.

This will allow you to check the MAC address of the phone by using the phone menu on the phone display if the Sticker Label on the lower back portion of the phone cannot be read properly.

Applies To

  • Polycom
  • Yealink
  • Cisco
  • MAC Address

Procedure

Polycom 

  1. From the Home view, select or tap Settings.
  2. Press 4. Status.
  3. Press 1. Platform.
  4. Press 1. Phone.
  5. Mac Address will appear and labeled as S/N

Yealink

  1. From the Menu view, select or tap Status.
  2. Mac Address will appear and labeled as MAC.

Cisco SPA

  1. Press the Setup button to open the Setup menu.
  2.  Press 3 or scroll down with the navigation keys to option 3 and press Select soft-key to open the Settings menu
  3. Press 5 or scroll down with the navigation keys to option 5 and press Select soft-key to open the Network Configuration menu. 
  4. Press 3 or scroll down with the navigation keys to option 4. Mac Address will appear and labeled as MAC Address.
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