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Time on Phone Is Incorrect by 1 Hour
8x8 Support

Time on Phone Is Incorrect by 1 Hour

Symptom

The time on my phone is incorrect, by 1 hour.

Applies To

  • All Phone Models

Resolution

Contact 8x8 Support to apply the correct region configuration.

Cause

This is due to incorrect daylight saving. If a phone does not have the correct region configuration the time can be due to an incorrect daylight saving being applied.