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How to Forward / Transfer a Call to Voicemail on a Polycom Phone
8x8 Support

How to Forward / Transfer a Call to Voicemail on a Polycom Phone

Objective

How to transfer or forward an existing call to voicemail on a Polycom device. 

Applies To

  • Polycom phones
  • Voicemail 

Procedure

  1. While on a call, press the More softkey.
  2. Select xferVM.
  3. Enter the Extension number.
  4. Press #

Wait for a few seconds as the system transfers the call to the user's voicemail.