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How to Unpair a Panasonic Handset From the Base
8x8 Support

How to Unpair a Panasonic Handset From the Base

Objective

To unpair a handset from a non-working base so it can be paired with a new base.

Applies To

  • Panasonic KX-TPA60
  • Panasonic KX-UDT131

Procedure

  1. Confirm Handset is displaying No Service.
  2. On the Handset, press Menu.
  3. Select Setting Handset.
  4. Navigate down and select System Option.
  5. Select Cancel Base.
  6. The base should be highlighted. Press the check button.  
  7. Select Yes
  8. Confirm the handset display says Register Unit.

Additional Information 

To pair a handset with the base, follow the guide How to pair a Panasonic Handset with the Base.