Change the base profile without access to the Phone Web Interface
This can be especially useful if the Web Interface is disabled or the phone is on another network that is not accessible via the desktop network
- Polycom VVX phones
- Press and hold on the keypad 1, 4 and 9 simultaneously.
- Enter the MAC password when prompted. If the MAC password is forgotten you can factory reset your phone to default and login using 456
- Select the Generic profile.