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How do I change the Base Profile on my Polycom phone without Phone Web Interface?
8x8 Support

How do I change the Base Profile on my Polycom phone without Phone Web Interface?

Objective

Change the base profile without access to the Phone Web Interface

This can be especially useful if the Web Interface is disabled or the phone is on another network that is not accessible via the desktop network

Applies To

  • Polycom VVX phones

Procedure

  1. Press and hold on the keypad 1, 4 and 9 simultaneously.
    149.PNG
  2. Enter the MAC password when prompted. If the MAC password is forgotten you can factory reset your phone to default and login using 456
    passwordprompt.PNG
  3. Select the Generic profile.
    profileselect.PNG

 

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