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How do I enable call recording on a Polycom phone?
8x8 Support

How do I enable call recording on a Polycom phone?

Applies To

  • Desk phones
  • Polycom phones

Answer

When the call is active, press *0 to initiate call recording.

Additional Information

As per the user's configuration, you can record all calls, or record selective calls by turning call recording on and off.

The Record Call option is applicable when call recording is enabled which may require an elevated license.